Privacy Policy

Last Updated: 10/8/2025

The OakA LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our websites, participate in our charts, purchase products, or engage with our services.

1. Information We Collect

We may collect the following types of information when you interact with our site or services:

• Personal Information: Name, email address, billing/shipping address, and payment details when you purchase merchandise, book services, or submit songs.
• User Submissions: Content you provide (such as songs, links, voting data, or form responses).
• Automatically Collected Data: IP address, browser type, device type, and browsing behavior through cookies and analytics tools.
• Communications: Messages you send us via forms, email, or social media.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and services.
• Process payments for submissions, bookings, or merchandise through third-party providers (e.g., Stripe).
• Manage chart voting, submissions, and placements.
• Send updates, newsletters, and promotional messages (only if you opt in).
• Monitor site performance, prevent fraud, and ensure security.

3. Sharing of Information

We do not sell your personal information. We may share your information only in the following cases:

• Service Providers: With trusted third parties like Stripe (payment processing), Google (Sheets, Forms, Analytics), or email marketing platforms that help us operate our services.
• Legal Requirements: When required by law or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or restructuring.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Improve website functionality.
• Track analytics (traffic, interactions, usage patterns).
• Remember your preferences.

You can control cookies through your browser settings, but disabling them may affect site functionality.

5. Data Retention

• We retain personal information only as long as necessary to provide our services or comply with legal obligations.
• Users may request deletion of their personal data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your information.
• Opt out of marketing emails by clicking “unsubscribe” in any message.

7. Security

We use reasonable safeguards (encryption, secure payment providers, limited access) to protect your information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our site may include links to external websites (e.g., YouTube, Instagram, Spotify). We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we discover that a child under the age of 13 has provided us with personal information, we will delete such information from our systems.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The OakA LLC
📧 info@theoaka.com